On-demand support • Clear pricing • No contracts

Tech Support
Clear, Reliable & Fast

Practical tech support for everyday problems across computers, software, and devices for individuals and small businesses. We diagnose what’s actually wrong, then recommend the right fix with pricing explained up front.

Won’t startBoot & startup problems
Running slowPerformance & stability
Security issuesViruses & pop-ups

What we help with

Common tech support issues across computers, software, accounts, and small business systems — handled on demand.

Computer troubleshooting

Crashes, slowdowns, update failures, and general instability.

Startup & boot problems

Systems that won’t start, get stuck loading, or loop on repair.

Errors & blue screens

Stability fixes informed by logs and symptoms — not guesswork.

Virus & malware removal

Cleanup plus prevention steps to reduce repeat infections.

Email issues

Outlook/Gmail sync, sign-in problems, delivery and configuration.

Small business support

Workstations, email, access issues, and one-off IT problems.

Pricing guide

Common starting points and typical ranges. Exact price depends on what diagnostics finds.

Remote services

Diagnostics session
Root cause + clear plan
$75–$95
Software troubleshooting
Crashes, freezes, weird errors
$95–$150
Virus & malware cleanup
Remove + harden + verify
From $95
Email / account fixes
Sync, auth, spam/delays
From $95

In-person services

Startup / boot repair
Repair loops, black screen
$95–$150
PC tune-up + stability
Performance + system health
From $95
Hardware install guidance
SSD/RAM upgrades (parts not included)
Custom
Data backup / transfer
Move files safely to a new device
Custom

Small business help

Email + domain basics
Setup, deliverability, auth
Custom
PC fleet cleanup
Stability, updates, security
Custom
Wi‑Fi / printer headaches
Reliable setup + fixes
Custom
Quick advisory
“What should we do?” call
From $75
Diagnostics comes first when the cause isn’t obvious. After that, you’ll get clear options, timing, and pricing before any additional work is approved.

What to expect

1
Diagnose

We pinpoint what’s actually causing the issue and rule out anything unnecessary.

2
Explain

You’ll get a clear breakdown of your options, expected costs, and our recommended next step.

3
Resolve

Once approved, we complete the work and confirm everything is working as expected.

Not sure which line item fits? Start with diagnostics and we’ll point you to the right path.

Google reviews

★★★★★ Rated by real customers on Google

“New Tek Technologies was excellent. A new laptop was set up from scratch with the right security and software, and everything was clearly explained. Very patient and thorough.”

Google review

“What makes a great company is the people. From first contact through service and support, everything was handled professionally and smoothly.”

Google review

“Laptop issue was resolved in about 15 minutes. Professional, direct, and no beating around the bush. Will definitely be back.”

Google review

“Great service and professionalism. Issues were resolved on both a PC and a phone.”

Google review

“Courteous, professional, and efficient.”

Google review

“Five-star service. Quick turnaround and clear communication throughout.”

Google review

FAQ

Quick answers to the questions most people ask before reaching out.

Do you offer remote support?

Yes. Many issues can be handled remotely. If something needs hands-on work, we’ll tell you early.

How does pricing work?

Most work starts with a diagnostic session. After that, you’ll get options and an estimate before any additional work begins.

Do you sell monthly support plans?

No contracts as the default. Small business support is scoped to what you actually need.

What if repair isn’t the best option?

If replacement is the more practical path, we’ll explain why and what to look for next.

Request help

Send a short description of the issue. We’ll reply with the best next step.

What happens next

1
Quick follow-up

If needed, we’ll ask a couple targeted questions.

2
Schedule

Remote is common. In-person when appropriate.

3
Clear options

You’ll get pricing and next steps before extra work.

Prefer a faster start? Put any exact error text in your message.
© NewTek Technologies